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Brand Your Live Selling Player

Updated

Plan to broadcast your live sale on your website? Take a second to customize your Live Selling Player!

Your Live Selling Player gives your shoppers an immersive live shopping experience directly on your website. You can customize your Live Selling Player to match your brand's personality.


We walk through your customization options below.

Access Videeo Go Live

Your Videeo Go Live page is where you’ll tailor the look and feel of your Live Selling Play to mirror that of your brand. You can find all customization options on this page.

  1. Navigate to your Shopify dashboard.
  2. Select Videeo: Mobile Commerce under Sales Channels from the side menu.
  3. Select Go Live under the Live Selling tab.

Set Your Colors and Appearance

  1. Select the Settings drop-down at the top-right corner of the Go Live page.
  2. Select Visual Settings from the drop-down.
  3. Customize the visuals:
    • Theme Color. Select your primary brand color as your theme color. You can enter a specific hex code (e.g., #000000) or select the color tile to open the color picker.
      • Don’t forget contrast! Videeo will use your theme color for buttons within the Live Selling Player, so please ensure that this color is a good contrast with the button text color.
    • Rounded Corners. Enable this option to give your Live Selling Player rounded corners. If left disabled, your Live Selling Player will have sharp corners.
    • Customize Font. Select your desired font from the drop-down and check out the preview.
  4. Select Save at the top right corner once done.

Customize Your SOLD Keyword

Your keyword is the term Videeo looks for when identifying purchase comments made via live sale broadcasts on your social accounts (e.g., Facebook and Instagram). Your shoppers will type this keyword plus any variant information (e.g., “SOLD maroon XL”) to let Videeo know which product they wish to cart.

  1. Select the Settings drop-down at the top-right corner of the Go Live page.
  2. Select Live Player Settings from the drop-down.
  3. Enter that new term in the Set A Comment Keyword field, then select Save in the top-right corner of the page. You can change your keyword to a term that better fits your brand's personality.

When choosing a new SOLD keyword, we have a few recommendations:

  • Choose a keyword that is easy for shoppers to remember and spell.
  • Make the keyword unique and not something shoppers would likely type in a comment (i.e., if the keyword is LOVE then Videeo would pick up any phrase with "love," such as Love it! or Love this look so much!).
  • Choose a word that will not be confused for a variant (e.g., a color, a size—"small" or "9"—material, etc.). 

Enable Your Replays Carousel

Enabling your Replays Carousel is a quick and easy way to encourage shoppers to check out and shop previous live sales.

When enabled, thumbnails for past live sales will appear below your Live Selling Player. Shoppers can scroll through these images and select a thumbnail to launch the replay for that sale.

Your shoppers will be able to shop products featured in replays; however, they won’t know whether the product is available until they cart the product. If your live sales typically sell out or leave little inventory available at the end, you might consider disabling your Replays Carousel.

  1. Select the Settings drop-down at the top-right corner of the Go Live page.
  2. Select Live Player Settings from the drop-down.
  3. Select the toggle below the Live Selling Player image to enable your Replays Carousel. It will turn blue and say Enabled.

What Now?

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