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Access Your Videeo Insights

Your Videeo Insights page centralizes must-have data that will help you grow your business. View key metrics on your inventory, shopper behavior, and financial performance. Use this data to set goals and make data-driven decisions when hosting live sales, posting popclips, and publishing collections to your mobile app.

Access Your Videeo Insights


  1. Select Video: Mobile Commerce in the Sales Channel section of your Shopify Admin side menu.
  2. Select Go Live from the menu options.
  3. On the Manage Live Sales page, select Go Live.
  4. Select Insights at the top of the page.

Engagement Insights


Summary KPIs

Note: These are all-time insights, meaning you cannot filter them by a date range.

Data Set What It Shows
Total Live Sales/Live Replays

Displays the total number of live sales that you’ve hosted on your website and/or mobile app using Videeo.

Note: Live sales under 5 minutes in length are not included in this number.

Total Live Minutes Displays the total number of minutes you’ve been live on your website and/or mobile app using Videeo.
Total Live Sale & Replay Page Views Displays the total number of views your live sales and live replays have received since you started using Videeo.
Unique Live Sale & Replay Page Viewers

Displays the total number of unique views your live sales and live replays have received since you started using Videeo.

A unique viewer is defined as a non-repeated customer browser session that viewed an individual live/replay.

Live Sale Engagement KPIs

Note: You can filter these insights by a date range using the Date Range field at the top of the page.

Data Set What It Shows
Total Live Sales

Displays the total number of live sales you hosted on your website and/or mobile app in the date range you defined.

Note: Live sales under 5 minutes in length are not included in this number.

Total Live Sale Page Views Displays the total number of views your Live Selling page received in the date range you defined.
Unique Live Sale Page Viewers

Displays the total number of unique views your Live Selling page received in the date range you defined.

A unique viewer is defined as a non-repeated customer browser session that viewed your Live Selling page.

Live Sale Duration

Displays the total duration of lives in the date range you defined. If you pick a specific day, this will display the duration for that day’s live sale.

Hover over the graph to view a detailed breakdown of duration by day.

Items Shown

Displays the total number of items shown on the live sales you hosted in the date range you defined.

Hover over the graph to view a detailed breakdown of items shown by day.

Peak Viewers per Channel

Displays the highest number of viewers watching at any point during a live sale by channel (e.g., mobile app, social account, website, etc.).

Hover over the graph to view a detailed breakdown total viewers by channel.

Live Replay Engagement KPIs

Note: You can filter these insights by a date range using the Date Range field at the top of the page.

Data Set What It Shows
Total Live Replays Displays the total number of recorded live replays for the date range you defined.
Total Live Replay Page Views Displays the total number of views your Live Replay page received in the date range you defined.
Unique Live Replay Page Viewers

Displays the total number of unique views your Live Replay page received in the date range you defined.

A unique viewer is defined as a non-repeated customer browser session that viewed your Live Selling page.

Unique Live Replay Page Viewers (Graph)

Displays a breakdown of the unique Live Replay page views by day for the date range you defined.

Hover over the graph to view a detailed breakdown of page viewers by day.

Attribution Insights


Attribution Summary KPIs

Note: These insights are broken into two types: all-time metrics and metrics for the defined date range.

Data Set What It Shows
Gross Revenues Displays both all-time and date range-specific gross revenue. This is revenue before coupons, taxes, shipping, and credits.
Net Revenues Displays both all-time and date range-specific net revenue. This is revenue after coupons, taxes, shipping, and credits.
Orders Displays your total all-time number of orders and the number of orders placed in the date range you defined.
Items Sold Displays the total all-time items sold and the number of items sold in the date range you defined.
Weekly Live Sale and Live Replay KPIs by Order Week

Displays the total net revenues and items sold during live sales and live replays by week. This is revenue after coupons, taxes, shipping, and credits.

Hover of the graph to get a detailed breakdown of revenue and items sold.

Live Sale KPIs

Note: You can filter these insights by a date range using the Date Range field at the top of the page.

Data Set What It Shows
Live Sales: Gross Revenues Displays the gross revenue generated from live sales for the date range you specified. This is revenue before coupons, taxes, shipping, and credits.
Live Sales: Items Sold Displays the total number of items sold during live sales for the date range you defined.
Weekly Live Sale KPIs by Order Week

Displays the total gross revenues and items sold during live sales by week for the date range you defined.

Hover of the graph to get a detailed breakdown of revenue and items sold.

Last 7 Days: Daily Live Sale KPIs by Order Date (Not Filterable)

Displays gross revenues and items sold during live sales for the last 7 days.

Hover of the graph to get a detailed breakdown of revenue and items sold.

Live Replay KPIs

Note: You can filter these insights by a date range using the Date Range field at the top of the page.

Data Set What It Shows
Live Replays: Gross Revenues Displays the gross revenue generated from live replays for the date range you specified. This is revenue before coupons, taxes, shipping, and credits.
Live Replays: Items Sold Displays the total number of items sold during live replays for the date range you defined.
Weekly Live Replay KPIs by Order Week

Displays the total gross revenues and items sold during live replays by week for the date range you defined.

Hover of the graph to get a detailed breakdown of revenue and items sold.

Last 7 Days: Daily Live Replay KPIs by Order Date (Not Filterable)

Displays gross revenues and items sold during live replays for the last 7 days.

Hover of the graph to get a detailed breakdown of revenue and items sold.

Detailed KPIs

Note: You can filter these insights by a date range using the Date Range field at the top of the page.

Data Set What It Shows
Items Features in Live Sale or Live Replay: Top 20 by Gross Revenues

Displays your top-grossing products from live sales and replays for the date range you defined.

You can download this data by selecting the three-dot icon in the top-right corner of the table and selecting Download.

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